Partner terms

These terms are the framework contract between you and p2print. They apply to every purchase offer p2print makes you and to every purchase that is concluded when you accept an offer. Your own terms of business do not apply, even if you refer to them.

You accept these terms before you accept a purchase offer. Each purchase is governed by the version you had accepted when you accepted it.

p2print.net is in a beta phase. The website, including the Partner pages, may change, be interrupted or be discontinued; there is no right to its availability. What is agreed for an accepted purchase is not affected.

These terms exist in German and English. If they differ, the German version prevails.

You sell as an independent seller. These terms create no employment, no mandate, no agency or representation and no partnership. You do not act in p2print's name, and p2print does not act in yours.

You decide yourself whether, when, where, how often and with what you work, which offers you accept and at what price you sell. You use your own printers, your own material and your own premises, bear your own costs and may be helped by people you answer for.

You may sell to others and work for others at the same time, including p2print's competitors. There is no exclusivity, no minimum quantity, no duty to accept offers and no working hours.

p2print promises you no offers, no volume and no income.

Taxes and social security contributions on what you sell to p2print are your own concern. Where the law requires it, you register with your AHV compensation office as self-employed. p2print deducts nothing from you and settles nothing on your behalf.

Anyone who is at least 18 years old and has capacity to act can be a Partner, as a private person, a sole proprietorship or a company. During the beta, p2print buys only from Partners who ship from an address in Switzerland.

Your details must be true, complete and up to date, in particular your name or company name, address, your tax status and the details of your printers and materials. If something changes, you update it in your account. You have one Partner account.

Protect access to your account and to your sign-in service; what happens in your account is attributed to you. Tell us at once if you suspect misuse.

You set your printers, materials, colours and prices yourself. You can change, pause or withdraw them at any time.

You set your prices yourself, in your currency and with the price components the pricing page offers. Recommendations and examples on the pricing pages are non-binding; p2print never enters a price for you.

A price change applies to offers made after it. Every version of your prices is kept, and an offer is made at the price that applied when it was made to you.

Your price is the amount p2print pays you for the order, with no fee or commission deducted. Your price is made up of your rate per gram, your setup fee per plate (counted on p2print's reference bed, 250 × 210 mm) and your packing, which applies once per order, and it is at least your minimum order value. How many plates your own printer needs does not change the price. p2print pays for shipping (section 8). If you are registered for VAT (MWST), your price includes the VAT.

You state your tax status yourself, and it must be correct. Without it your prices are not active.

The price at which p2print resells a part is p2print's decision alone. You do not see that price, and p2print does not calculate it from yours.

p2print, as the buyer, decides to whom it makes a purchase offer, on objective grounds such as price, delivery time, distance, the printer's suitability, the quality of earlier deliveries (including customers' ratings) and a balanced spread across several Partners. You have no right to receive offers.

Declining and not answering are free and have no consequences, for one offer or a hundred: p2print never takes into account whether or how often you declined or did not answer an offer. What applies when you do not deliver an accepted purchase is in section 9.

A purchase offer states the part with its file, the material, the colour and the quantity, your price, the deadline for your answer, how the part is shipped and whether it is meant for food contact. For each part it also states the grams per piece from which your price was calculated, and for the order the plates for which your setup fee counts.

With the offer, p2print states that it wishes to buy the part at this price. If you accept it within the deadline, the purchase contract between you and p2print is concluded. Until then p2print may withdraw it, for example if the customer cancels.

By accepting, you undertake to hand the part over to Swiss Post within the delivery time shown with your price.

You owe the part as the order describes it: to its file, in the ordered material, the ordered colour and the ordered quantity, without print faults (for example layers that are not bonded, missing features or warping) and within a dimensional tolerance of ±0.5 mm unless the order states another. Do not add anything to the part that is not in the file, such as marks, logos or lettering.

How you achieve this is your decision: printer, slicer, settings such as layer height, infill and supports, orientation, finishing, time and place. Information about such settings is non-binding guidance.

The print project and print file p2print offers you with an accepted order are non-binding help. Whether and how you use them is your decision; what you owe is the part as the order describes it. Check the settings and the file in your slicer before printing. As far as the law allows, p2print gives no warranty for these files and accepts no liability for them, including for damage to your printer or material from using them.

You do not owe that the part fits, holds or is fit for a purpose; that follows from the file, which you do not have to check.

p2print offers you a part for food contact only for a material for which you have named a specific filament (maker, product and colour) and confirmed that you print parts for food contact on this printer with exactly this filament.

In such an order, this filament is part of the description of the part. If you print it with another filament, the part is defective and you are in breach of these terms.

If your statement is no longer true, for example because you no longer use the filament, you change it before you accept another such offer.

p2print issues the declaration of compliance for the customer. p2print asks for no proof for the individual order.

For an accepted order, p2print provides you with a prepaid Swiss Post shipping label. You pack the part so that it survives shipping undamaged, stick on the label and hand the parcel over to Swiss Post. p2print pays for the packaging with your price, through your packing per order (section 4); p2print pays the postage, and it is never deducted from you.

An order with a label ships only with that label. If it is not ready yet, you wait before shipping. Once you have handed the parcel over, you mark the order as shipped.

If an order exceptionally has no label, p2print tells you before shipping how to ship it; postage you then pay at p2print's request is reimbursed by p2print against a receipt.

The label names p2print as the sender and shows the customer's name and address. You use it only for this parcel (section 15).

The risk passes to p2print when you hand the properly packed and labelled parcel over to Swiss Post. If it is lost or damaged after that, p2print bears it, and you receive your price.

If you notice after accepting that you cannot deliver the part, or not in time, tell p2print at once. You then receive no price, and p2print may buy the part elsewhere.

If you have exceeded the delivery time, p2print may withdraw from the purchase by telling you so; it then owes no price. You owe damages for delay or non-delivery only for intent or gross negligence.

p2print may take into account whether you deliver accepted orders when choosing whom to make future offers to. An order ended by the customer or by p2print never counts against you.

If p2print ends a purchase after your acceptance for a reason that does not lie with you (for example because the order is cancelled or refunded), p2print tells you at once. If you had already chosen “Start Printing” on p2print.net or handed the parcel to the post, p2print pays you your price in full; otherwise neither side owes the other anything.

A part is defective if, when handed over to Swiss Post, it does not match the description in sections 6 and 7, or was packed so poorly that it was damaged in shipping. Not a defect: what follows from the file itself (fit, strength, function or fitness for a purpose), what is typical of the process within the tolerance, and what happens only after the handover to Swiss Post.

p2print does not see the part itself; the customer inspects it. By way of derogation from Art. 201 of the Swiss Code of Obligations, p2print notifies you of a defect in time if it does so within 14 days after learning of it itself, usually with photos. You may comment on it. Rights relating to a defect become time-barred two years after delivery to the customer.

If a part is defective, p2print may withdraw from the purchase of the order concerned and reclaim your price; if it has already been paid, p2print reverses the transfer (section 12). p2print buys a replacement part as a new order; whether it makes you an offer for it is p2print's decision, and you may decline it. If p2print refunds the customer only part of the price, you keep yours.

p2print reclaims your price only if the part was defective, was not delivered or you breached these terms, never because p2print refunds a customer something for another reason.

For damage beyond your price, in case of slight negligence you are not liable to p2print for indirect and consequential loss, and your total liability is limited to the price of the order concerned. You are liable without limit for intent and gross negligence, for injury to life, body or health and under the Product Liability Act (section 11).

Whoever manufactures a product is liable to an injured person under the Product Liability Act; for the parts you print, that is you. No contract can exclude this liability towards injured persons.

You agree that p2print may name you as the manufacturer to an injured person or an authority if a part you delivered is said to have caused damage.

Between us, each side bears the share of such damage that comes from its own sphere: you, what comes from the manufacture (material, printing, packaging); p2print, what comes from the file or the description of the part.

If you learn of damage or a danger that could come from a part, tell p2print at once.

We recommend business and product liability insurance; it is not required.

p2print pays you through Stripe. For this you open an account with Stripe through p2print.net; Stripe's terms apply to it, and Stripe verifies your identity.

You receive your price in full, in the currency in which you published it. p2print deducts no fee, no commission and no postage.

The price falls due when the order is completed: when the customer confirms receipt, at the latest 7 days after the parcel was delivered or, after the usual transit time, is deemed delivered. p2print then transfers it to your Stripe account; when Stripe pays it out to your bank depends on your Stripe account.

If p2print owes you your price for a purchase it ends for a reason that does not lie with you (sections 8 and 9), it falls due when the purchase ends.

If your Stripe account is not yet set up or not active, p2print holds the amount and transfers it as soon as the account is active. Your claim remains.

If p2print has to reclaim your price under these terms (section 10), it reverses the transfer at Stripe and issues you a corrected self-billed invoice (section 13). If your Stripe balance is not enough for this, you owe p2print the rest. p2print does not set your price off against other claims.

You and p2print agree in advance, for every purchase under these terms: p2print issues the invoice for the purchase in your name, as a self-billed invoice (Gutschrift). You do not issue an invoice of your own for the same purchase.

The self-billed invoice carries the word "Gutschrift" and names you as the supplier and p2print as the recipient, each with name and address and, where you have one, your VAT or tax number; also its number, the date of issue and of supply, the order, the part and the quantity, your price in your currency and, depending on your tax status, the VAT with rate and amount or a note that none is charged.

p2print issues the self-billed invoice when the purchase is completed (section 12), puts it in your account and sends you an e-mail. An issued self-billed invoice is never changed; a correction, for example after a reversal, is a new document that refers to it.

Check every self-billed invoice and every correction. If something is wrong, in particular the VAT, you object within 60 days of issue in your account, giving your reasons. A person reviews the objection; if it is justified, p2print issues a corrected self-billed invoice. If you do not object within this period, the self-billed invoice is deemed accepted by you.

How VAT is treated follows from the tax status you stated. If you are not registered for VAT, the self-billed invoice shows no VAT. If you are registered, it shows your VAT, which you owe to the tax administration. If a self-billed invoice shows VAT that you do not owe and you do not object, you may owe it nonetheless (Art. 27(3) of the Swiss VAT Act). If your tax status changes, you update it before you accept the next offer.

If you ship from another country in future, this agreement also counts as the prior agreement that the law of that country requires for self-billing, such as § 14(2) sentence 5 of the German VAT Act (UStG).

At the beginning of each year, p2print issues you an annual statement of your sales in the previous year. p2print keeps self-billed invoices, corrections and annual statements for ten years, even if you delete your account. Keep your own records for as long as the law requires of you.

If a law requires p2print to report details of your sales to a tax authority, p2print asks you for the details that law requires, such as your tax identification number, and tells you what for. You provide them truthfully and completely.

p2print reports only what a law requires, only to the competent authority and never automatically: a person reviews every report before it is filed. The figures p2print keeps about you for this are shown in your account.

For Partners in Switzerland there is currently no such reporting obligation; p2print therefore does not ask you for a tax number.

How you pay tax on your income is your own concern (section 2). p2print does not advise you on tax.

For an accepted order you receive, until it is delivered, the part's file, for a design also its STEP file, and where available a print project and a print file; also the shipping label with the customer's name and address and, in the messages, their name. You receive no other customer data.

You use these files, this data and the parts only to make and ship this one order. In particular:

• You make no further copies and no more parts than the order requires.
• You do not sell, give away, publish or pass them on, not even in part or modified.
• You do not use them for other orders, your own products, samples or advertising, and you do not publish photos of them.
• You do not train AI models with them and do not upload them to any service that uses them for that.
• You do not contact the customer outside p2print.net (section 16).

People who help you may see files and data only as far as needed for this, and you bind them to this section. You protect files and data appropriately against access by others.

Once the parcel is delivered, you delete the files, the label and the customer's data, including the copies on your computer, in your slicer and, as far as you can, on your printer. If a replacement part is needed, you receive the files again with the new order.

You destroy misprints, rejects and parts you do not deliver. You never sell, give away or use them.

You acquire no rights in the files or the parts. You receive no right to use them beyond this order.

p2print is responsible for the customers' data; you process it only in accordance with this section. If you notice that files or data from an order may have fallen into the wrong hands, tell p2print at once.

You keep confidential what you learn about customers and about p2print that is not public, such as orders, quantities and your self-billed invoices. The duties in this section continue after this contract ends.

You can exchange messages with the customer about an order on p2print.net. The customer has a contract only with p2print; questions about price, delivery, defects and refunds are settled by p2print.

Passing on or asking for contact details is not allowed, in messages, in the parcel or by any other means. Messages are checked automatically for contact details, which are blocked, and can be translated automatically.

Do not put anything in the parcel that does not belong to the order, such as advertising, business cards or an invoice of your own. Do not approach customers you know through p2print in order to sell them something outside p2print.

p2print does not offer you parts that are excluded under the "Acceptable use" page. You may decline any offer, without giving a reason, and need not make anything you do not want to make.

If a part looks to you as if it may not be made (for example a weapon or weapon part, a counterfeit or someone else's logo), decline it or tell p2print, even if you have already accepted it. p2print reviews it and ends the purchase if it is so (section 9).

p2print processes your personal data as controller: your account and contact details, your printers, materials and prices, the offers you received, accepted or declined, your orders, messages, self-billed invoices and payments, and your tax details. We process them to make you offers, to handle and pay for purchases, to issue self-billed invoices and to meet legal obligations.

The customer sees your display name and profile picture, not your address or contact details. Stripe receives what it needs for your Stripe account and also processes it under its own responsibility. Otherwise the privacy policy applies.

This contract runs for an indefinite period. You may end it at any time, with a message to p2print or by deleting your account; you may equally pause your printers or simply stop accepting offers at any time. p2print may end it at any time with an e-mail to you.

Termination has effect for the future. Orders you have already accepted are completed by both of us under these terms. Payment, self-billed invoices, rights relating to defects and sections 11 and 15 continue to apply.

p2print may stop making you offers, temporarily or for good, only if you have materially breached these terms (for example with false details, another filament for food contact or a breach of section 15 or 16) or if a law requires it. p2print then tells you what it is doing and why, and you may comment on it. Declining, not answering, the level of your prices and your delivery times are never a reason for it.

p2print is liable to you without limit for damage that it, or people it answers for, cause intentionally or through gross negligence, and for injury to life, body or health.

In case of slight negligence, p2print is not liable for indirect and consequential loss, lost profit and loss of data. For other damage, its liability for slight negligence is limited to the price of the order concerned.

p2print is not liable for the website, the offers or Stripe being available at all times, nor for events beyond its control.

Mandatory statutory liability remains reserved.

p2print may change these terms for future purchases. We inform you by e-mail at least 30 days before a change applies and show you the new version with its version number and date. Before you accept an offer after that, you accept the new version; if you do not, you can no longer accept offers, and nothing else happens. Silence never counts as consent.

Purchases you have already accepted keep the version under which you accepted them.

For questions, complaints and notices under these terms, write to [email protected]. p2print writes to you at your account's e-mail address.

These terms and every purchase under them are governed by Swiss law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

The place of jurisdiction is p2print's seat in Bubikon (Canton of Zurich), unless the law prescribes another place of jurisdiction as mandatory; p2print may also sue you at your domicile or seat. This also applies if you sell as a private person.

If a provision of these terms is invalid, the others remain valid.